Air India allows passengers to request name corrections on their flight tickets under specific circumstances. The airline understands that sometimes passengers may misspell their name during the booking process or may need to make corrections due to personal reasons. However, it’s important to note that Air India name correction policy has certain guidelines that need to be followed to ensure a smooth process.
Eligibility for Name Correction:
The name correction applies only to minor errors, such as typographical mistakes in the first name, last name, or middle name.
The correction request must be made within a certain time frame, typically 24-72 hours before the flight departure.
Name changes, such as changing the full name or modifying the name due to marriage or legal reasons, are generally not allowed under this policy.
Types of Corrections:
Minor Name Corrections: This includes correcting a typo or misspelled name in the booking.
Middle Name and Surname: If the passenger's middle name or surname has been swapped or misspelled, Air India can assist in making the necessary adjustments.
Process:
To initiate a name correction, passengers need to contact Air India's customer service either through the official website or by calling the helpline.
Proof of the error may be required, such as a government-issued ID or passport to validate the correction.
The airline may charge a small fee for the correction process, and the request is subject to availability.
Timeframe:
The correction request should be submitted well in advance of the departure date to avoid complications with boarding.
Important Notes:
Changes related to ticket transfers, full name changes, or incorrect information on official travel documents may not be entertained under this policy.
For detailed guidance, passengers are encouraged to reach out directly to Air India's support team.